The best discounts this week
Every week you can find the best discounts here.
Brussels Sprout Pack
Skol Lager Can 500ml 6pcs
Skin Doctor Day & Night Argan Oil Face Cream
Skin Doctor Day & Night Turmeric Face Cream 100ml
Dove Body Lotion Intense Care 400ml
FAQ
Welcome to Inzovu Supermarket! Here you’ll find answers to the most common questions about shopping, delivery, and returns.
1. How can I place an order?
2. What payment methods do you accept?
3. Do you deliver everywhere in Kigali?
Yes, we deliver across Kigali!
Orders before 7 PM: Delivery is made on the same day.
Orders after 7 PM: Delivery is made on the next day
4. How much is the delivery fee?
- Delivery fee will be 1,500 RWF
- Delivery is free on orders above 75,000 RWF
5. How can I track my order?
Once your order is confirmed, you’ll receive an order ID in confirmation email. You can track your order on our order tracking page using the order ID and Billing Email You can also contact our support team for real-time updates.
6. What if I receive the wrong or damaged product?
If you receive a wrong or damaged item, please contact us within 7 days of delivery at
📞 +250 796 605 958 or ✉️ info@inzovusupermarket.com
We’ll arrange a return, refund, or exchange according to our Return & Refund Policy.
7. Which products are not eligible for return or exchange?
We do not accept returns for:
Temperature-sensitive food items (fresh produce, frozen goods, etc.)
Cosmetics, perfumes, and undergarments
Customized or personalized items
Gift cards and promotional products
Items returned due to change of mind
8. When will I receive my refund?
Once your return is approved, the refund amount (excluding delivery charges) will be added to your Mobile Money within 2–3 business days.
9. Do you offer wholesale or bulk purchasing?
Yes, we do! For bulk or corporate orders, please contact us directly at info@inzovusupermarket.com or +250 795 303 013 for a custom quote.
10. How can I contact customer support?
Our support team is always happy to help!
📞 +250 796 605 958
✉️ info@inzovusupermarket.com
We’re available Monday to Saturday, 7:30 AM – 9:00 PM.
